Credit Clarification Requests

The Credit Clarification Request (CCR) system is essentially a question and answer mechanism between development teams and the DPM Estidama Team. It is intended to enable confirmation that the Pearl Rating System requirements are correctly understood and can therefore be effectively delivered in the context of the project.


When should I submit a Credit Clarification Request (CCR)?

Only the appointed project PQP can issue CCRs to Estidama.

CCRs can be sent to Estidama prior to the relevant (Design or Construction) Rating submission.

Once the Design/Construction Rating submission has been made, any clarifications required must be directed to the DPM Design/Construction Rating Assessor.

CCRs must be specifically related to a project and must possess sufficient information to enable Estidama to generate a response. Details on the information required to successfully submit a CCR are contained within the CCR template forms.

Non-project related queries cannot be submitted as CCRs. Whilst priority responses are given to CCRs, general enquiries related to the Pearl Rating System can be submitted using the form on the contact us page of this website.

How do I submit a CCR?

Refer to the link here to the “Request for Credit Clarification Request (CCR)” service for more information.

You must send a CCR via an appointed Estidama PQP allocated to your project or via email to following the below instructions:

  • Attach evidence of project PQP Appointment (e.g. Appointment Letter to act as PQP on the project, PQP Contract Excerpt etc.)
  • Include the Project Name and Revision number within the CCR word file using the following format: Your Project Name_rev1.doc. Future CCR submissions for the same project will be Your Project Name_rev2.doc etc.

Project teams relying upon Credit Clarifications should keep responses sent by Estidama and may be asked to provide this as evidence at design or construction submission stages.

What is the applicability of a CCR?

Any and all CCRs are tied to the project which they are issued under. A CCR applied to one project may not be applicable to another.

Where are the CCR Template Forms?

There are three standard forms, one for each of the three rating systems, plus specific forms for other building types.

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